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Shoes, boots and sandals with a natural, comfortable fit. Duckfeet are produced with quality workmanship using the best natural materials.

FAQ

Dear customer

Here you can read the most frequented asked questions. In case of other questions, we ask you to send your e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. or call us from Monday to Thursday between 9:00 and 15:00 and on Friday between 9:00 and 13:00.

Contact Duckfeet:

Wiema Sko ApS
Karl Bjarnhofsvej 15
7120 Vejle
Denmark
Phn: 0045/ 74 75 24 40
http://www.duckfeet.com
This email address is being protected from spambots. You need JavaScript enabled to view it.

Freight charge:

You can read about freight charges to different countries at menu Terms of Sales and Delivery.

The Size chart:

You can find help finding the right size chart at menu Size Chart. You can call or e-mail us if you need further help.

Return Policy:

Within 14days after receipt you can return your shoes for change or refund.
Please send your shoes back to:

Wiema Sko ApS
Karl Bjarmhofsvej 15
7120 Vejle
Denmark

Please add a short note if and how you want to change, or if you prefer a refund. In case of refund, the shoes have to be in unused condition and have to be returned in the original box.

Payment:

At Duckfeet you can pay with most common credit card like Visa, Visa Electron, Master Card, Maestro, Diners and American Express. Bank transfer can get arranged. In case please contact us by e-mail.

Delivery:

When sending your order, we send you an e-mail with your parcel number to trace the delivery. We recommend tracing the delivery to avoid delay because of absence.

Shoe care:

Leather: heavy upper leather, vegetable tanning combined with traditional chrome pre-tanning.
Midsole:  100% vegetable tanned leather.
Sole: natural rubber extracted in the tropics, further processed into shoe soles in Europe
Lining: winter boots and shoes with 100% European sheep wool.

Care:

We recommend applying a thin layer of leather conditioner or shoe cream at regular intervals. Don't use too much at one time, better a little less and more often. Let the shoe cream sit a few minutes and polish afterwards with a soft cloth. Use a shoehorn when you put your shoes on – they are easier to get on and the back will not be destroyed. Untie or unzip the shoes or boots completely when you remove them – so they are easier to pull off.

Moisture:

Store your shoes in a dry and airy place. If your shoes become wet, fill them with crumpled newspaper and let them air-dry. When they are completely dried, you can again apply leather conditioner or shoe cream. Leather shoes should not be dried on a radiator – the leather becomes dried out and porous. If the leather gets water stains, take a cloth and make the whole shoe slightly damp. Treat the leather afterwards as described above. It is best to change your shoes daily. Give your shoes a day's rest, so they can release the foot's moisture and dry thoroughly.

Dirt:

If the shoes get dirty, clean them with a damp cloth. Let the shoes dry thoroughly and treat the leather again with shoe cream or leather conditioner. Be attentive to edges and seams, which should also be treated to maintain the leather and protect your shoes against water. Crepe rubber soles can become hard at low temperatures, but this can be avoided by storing the shoes at a temperature between 20-25C. If the soles become hard, you can place the shoes on a warm radiator until the crepe rubber is soften again. Avoid contact with solvents. The rubber cannot tolerate it and can dissolve.